Samsung is one of the best television manufacturers in the global market. It’s easy to see why so many people own these devices, but some issues remain. Many users experience problems with Samsung TV remote sensor components, making the use of a remote controller difficult.
If you’re struggling with these issues, we’re here to help you solve the problem. Read on for a quick guide on what can cause this problem and how to fix it. Afterward, be sure to keep reading for a quick FAQ section.
Samsung TV IR Sensor Location
To start, where can you find the sensor on your remote? Knowing where the IR sensor on your remote is can help you troubleshoot and make the remote more effective. If your Samsung LED TV remote sensor is not working, you should first locate the sensor.
Your universal remote sensor is usually located towards the front of the remote. Most often, this component is behind dark or transparent plastic. This material guards the sensor against damage while also letting the signal travel through.
Steps To Locate IR Sensor
What if your Samsung TV IR sensor location isn’t at the front? There are more steps to locate the IR sensor.
Consider moving your remote around to see where the signal is coming from. It could be on top of the remote or beneath it.
You also may want to look at your remote’s manual. The manual should point directly to the sensor. The infrared sensor for the TV will usually be somewhere on the remote where it won’t be damaged, as the component is fragile.
Samsung TV Sensor Not Working
Now that we know how to locate the sensor, what do you do if the sensor isn’t working? Your TV remote sensor not working with Samsung televisions is a frequent problem. If your Samsung LCD TV remote sensor is not working, try the following fixes.
One of the easiest steps is to power cycle your devices. You should perform these steps on both devices to ensure they are working properly.
For your remote, remove the batteries and hold the power button down. Doing so should force the device to shut down completely.
If your remote doesn’t use batteries, consider removing it from its charger and performing the same step. This process will force a reset on the rechargeable battery.
For your television, remove the power cord from its source. Hold the power button down for 30-60 seconds to fully power cycle.
After you’ve done these steps, restore power to the devices. This method will help to fix the most common software glitches. Should you still find your Samsung remote sensor not working, move on to the next step.
Test the Remote by Mobile App
Many universal remotes use mobile applications. If your remote has a mobile app, you can use it to check the device’s functionality.
Doing so can often help you test the external IR sensor for the TV. It also may show what buttons are registering when you press them, helping you diagnose any issues.
Remove Obstruction in Front of the Sensor
A common problem is that the signal is blocked. The infrared sensor for your TV needs a clear path to the sensor on the television. Without this clear path, the sensor can’t pick up the signal.
Move any obstructions from in front of the sensor. But where is the remote sensor on a Samsung TV?
Most often, this sensor is at the center on the bottom of the television. However, some televisions may have the sensor in a different spot. Check your manual to make sure you’re clearing obstructions from the right area.
If you still find your Samsung remote sensor on the TV not working, continue to the next step.
Set the Samsung TV Remote
Another issue may be the settings of your Samsung TV remote. Many universal remotes need to be programmed to work with your television.
Check the settings of your remote to ensure it’s properly connected. If your remote has an application, ensure the settings are also correct.
Doing so can help you locate any problems stopping the remote sensor from connecting to your television. It also can help you locate some beneficial settings you may have overlooked during setup.
Another fix is to break the connection between your universal remote. If your remote is an official Samsung TV remote, you shouldn’t need to do this. A universal remote may have some software glitches fixed by disconnecting and reconnecting the devices.
Position of Remote Control to IR Sensor
Finally, you should position your remote control properly. The IR sensor needs a proper connection with your television sensor. Failure to connect the two will stop your remote from working.
To this end, you should ensure the remote is close enough to the television. You should also point the remote toward the television’s sensor.
Infrared Sensor Cost
How much does a TV IR sensor replacement cost? Thankfully, it’s not an expensive component. However, much of the cost may come from labor for paying the professional repair service.
Generally, an IR sensor will cost $15 to $25. The cost will vary based on the model and the installation process.
Having problems with your Samsung TV remote sensor is frustrating but far from a complex issue. Make sure that your settings are correct for your sensor to connect with the television. Otherwise, ensure that the components are all functioning properly and seek repairs if not.
If you have remaining questions, keep reading for a brief FAQ section!
Frequently Asked Questions
Now that we’ve discussed Samsung remotes, a few questions may remain. Here are some common questions about problems with a Samsung TV remote sensor.
Some televisions can have remote compatibility disabled. This feature is particularly the case for third-party universal remote devices that users may not want.
Look into your television’s settings and navigate to connected devices. Here, you should find settings and input choices for remotes. Some television models may have a setting to disable the connection with remotes.
You can also disable a remote from controlling a television. Look into your remote’s application settings to see these features.
Furthermore, you can also stop using a remote entirely. While this won’t stop your television from responding, it’ll keep you from needing to worry about any hassles with the remote.
Yes, external sensors are usable on any compatible Samsung television. An external IR sensor for TV devices is usually small and unobtrusive to your television. Place this device near your television and connect it properly to ensure the signal is read.
These devices sometimes require calibration and may struggle to interact with third-party remotes. Make sure that everything is properly synchronized and calibrated before moving on to other solutions.
Additionally, you may need to check compatibility for your sensor, remote, and television. Using these devices together can sometimes cause compatibility issues.
Some applications allow you to use your Samsung phone as a television remote. Other remotes may allow you to download an application onto your smartphone that will work in conjunction with the remote.
The easiest way is to use SmartThings, a built-in application with your Samsung devices. Doing so will turn your phone into a remote for your television.
However, you need to first register your television into the SmartThings application as a device. Once this process is done, your phone will work as a remote for the television.
Choosing the best universal remote is difficult due to personal choices and availability. Look into what you need from your remote.
Some focus on accessibility, giving buttons that provide niche controls. Others focus on minimalism and will have few functioning buttons. Consider these devices as you consider your choices.
The best way to do this is to pair the devices with other counterparts. For example, if you think it may be your television, try using the remote with a different television. If the remote works on a different television, you can likely assume the issue is your other TV.
In the same vein, try a different remote with your TV. If the new remote works, you can usually assume that the remote was the problem.
The first thing you should check is the battery of your remote. If the remote is low on battery, its sensor may be weak.
Additionally, check the sensors to see if they are loose. You can also check to see if there are any problems with the internal components of either device.