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Possible LandAirSea 54 Problems

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Possible LandAirSea 54 Problems

One of the most popular and functional GPS trackers on the market, the LandAirSea 54 has delivered reliable service to customers around the globe. The durable device should provide exceptional performance without hassle, but here are a few ways to troubleshoot common issues that may arise with the LandAirSea 54.

LandAirSea 54 Battery Life

The long battery life of the LandAirSea 54 is one of its best qualities, lasting up to 24 days with normal use or six months if used on Energy Saver mode. Here are ways to ensure you enjoy its battery better:

1. Update the Refresh Rate

Changing the refresh rate of your LandAirSea 54 will also have a great effect on its battery life. Updating the unit’s location every three seconds will deplete the battery much quicker than updating it every three minutes. A constantly moving subject will also drain battery life much quicker than a stationary one.

2. Make Sure the Charge is Full

The best way to make sure that the battery lasts as long as possible is to bring the charge up to 100 percent before deploying it. You will know your unit has charged fully when the red light turns off.  

3. Call for Help

Check to make sure that the USB charging cable is not damaged in any way. If the charging cable is in good shape and your unit still won’t take or hold a charge, contact the manufacturer about a possible battery replacement. We do not suggest opening the unit yourself.

LandAirSea 54 Not Updating

If your LandAirSea 54 is not updating its location even though you know it to be moving, a few tricks could help get it back on track. Try the following solutions:

1. Establish Clear Connection

First, ensure that the tracker has a clear line of sight to the sky, as the unit must communicate with GPS satellites to update its position. Avoid putting the unit in a place where thick surfaces could obscure communication between the unit and the satellite, especially metal (i.e., under vehicles or in spare tire compartments).

2. Soft Reset

Another possible fix for a unit that won’t update is to turn it off and turn it on again. This will reset the software and could fix issues with the communication between your GPS unit and the satellite. 

LandAirSea 54 GPS Tracker

Like almost all GPS trackers, the LandAirSea 54 does not have a display screen. Instead, it communicates with the user through a series of six lights. What do these lights mean?

Five Lights Flashing

This means the device is powering on.

Three Green Lights – Flashing 

The unit is in the process of establishing a connection to the tracking satellites. 

Three Green Lights – Steady

The unit is tracking.

Red Power Light

The unit has entered low-battery mode, which means it has 20 percent or less remaining of its full charge. The power light is located on the far right if your lights are on the bottom of the unit.

No Lights

If no lights are on, your device is either turned off or in dark mode. You should be able to toggle in and out of dark mode in the SilverCloud mobile app. Dark mode turns the lights off if you require an extra level of stealth.

LandAirSea Subscriptions

LandAirSea offers a variety of subscription options to meet whatever your tracking needs may require. Plans providing location updates every three minutes begin at $19.95 per month with a modest increase in price for intervals ranging up to three seconds.  

Changing Your Subscription

Customers can change their subscription plan online at either LandAirSea.com or through the SilverCloud mobile app. You can also reach customer service via telephone at (847)-462-8100.

Saving on Subscription Costs

You can save substantial amounts on your LandAirSea subscription by paying in advance. Prepaying for six months of service will save you 10 percent. Prepaying for one year bumps the savings to 25 percent, while paying in advance for two years will save you 50 percent.  

LandAirSea Portal

Everything you’ll need to use your LandAirSea 54 is at the LandAirSea Portal, also known as SilverCloud.

Register Your Account

When you first purchase your device, you’ll need to activate it and register an account in the SilverCloud app or at LandAirSea.com. Once your account is paired to your device, you’ll be able to find all the information your tracker can give you, including current location, frequent locations, signal strength, and battery.

Forgot Password

If you can’t log in to your account because of a forgotten password, click the option that says “forgot password” on the sign-in page. You will receive an email allowing you to quickly access your information again.

The LandAirSea 54 is one of the most low-maintenance GPS trackers on the market. Its small size makes it tough to detect, and its strong signal and long battery life provide performance when you need it most.

In the unlikely event that you run into issues using your unit, check out the answers to some of our customers’ most frequently asked questions.

Why won’t the unit turn on?

Make sure the unit is charged. If it is plugged into the USB charger but still not turning on, check the charging cord for any damage or tears. If you’re still not having any luck, don’t take apart the unit. Call customer service about replacing the battery.

Why isn’t the unit’s location updating?

If a unit’s location isn’t updating, it’s likely due to low signal strength. To improve signal strength, make sure the unit has a clear path between itself and the sky, as it needs satellite communication to function. Move outdoors if inside. If that doesn’t work, perform a soft reset of the unit by turning it off and back on again.

Why is the battery quickly losing its charge?

If your battery is not lasting as long as you would like, consider changing the tracking settings in your SilverCloud account. A unit that is updating its location every three seconds will have a substantially shorter battery life than a unit that updates every three minutes.  

Why is the power light red?

A red power light means that your unit has entered into low-battery mode and has less than 20 percent of its charge remaining. 

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