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Is Paramount plus not working on Samsung TV? Find solutions here

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paramount plus not working on samsung tv

Is Paramount plus not working on Samsung TV? Find solutions here

Paramount plus is doing a great job with many new features. However, there are times when they don’t work as expected on the Samsung TV platform. This article will give you all the solutions and tools you need to make your experience with the app as seamless as possible. If you own a Samsung TV and Paramount plus not working on Samsung TV, read on.

Paramount Plus Not Working On Samsung TV: Solutions

1. Make Sure Your Samsung TV Is Compatible With Paramount Plus

For technical reasons, the Paramount app is only compatible with Tizen OS-powered Samsung intelligent TVs released in 2017 and later. You may find information on your TV’s model year and operating system on Samsung’s official support page. 

You either need to replace your TV or get a streaming stick if it was manufactured before 2017. Using a streaming stick is the most practical and cost-effective solution. Paramount Plus may be played on any TV, smart or not, with the addition of a Fire TV Stick or Roku streaming stick. 

Both have all the major streaming applications and are simple to use. Without any other considerations, we would recommend the Fire Stick due to the convenience of the Alexa voice controls.

Power Cycle Your Samsung TV

2. Power Cycle Your Samsung TV

If the Paramount Plus app isn’t loading on your Samsung TV, try power cycling it.

  1. Power down your TV by removing the plug from the wall.
  2. Turn it off for one minute.
  3. Hold down the TV’s power button for 30 seconds. Then, if you reconnect the TV to its power source, it should begin functioning correctly again.

1. Restart your TV using the remote

  1. Turn on the TV
  2. Press the on button on your remote. The TV will power off instantly; however, you must maintain pressure on the button until the lights come back on.
  3. To return to the main menu, use the “Home” button.
  4. Launch the program you want to restart.

Your app should now function normally again after restarting the TV and all associated apps. If it doesn’t work, we still have some more options.

2. Restart your TV manually

  1. You should disconnect your TV’s wall power cord or surge protector.
  2. You’ll need to hold on for another minute.
  3. If you unplug your TV, you should reconnect it and turn it back on.
  4. To return to the main menu, use the “Home” button.
  5. To restart a specific program, click its name.
Check Your Internet Speed

3. Check Your Internet Speed

The Paramount Plus app may only function properly on your Samsung TV if your internet connection is reliable. So rebooting your network router should be your first step.

It’s as simple as unplugging the router, waiting 30 seconds, and then plugging it back in again. Then, reconnect the Samsung TV to the home network via the router when ready. That should resolve the connection problem, allowing you to use the Paramount Plus app on your Samsung TV.

The following are a few additional troubleshooting steps you might take in the event of a network malfunction:

  1. Use a wired connection instead 
  2. Verify the LAN cables and assess the bandwidth of your connection 
  3. If your router supports dual-band, utilize the higher 5.0GHz band.
  4. Change your domain name server to Google’s
  5. Learn the Basics of Switching to Google’s DNS Servers
  6. Use the menu button on the remote to access the TV’s settings.
  7. Choose the General section of the settings page.
  8. Pick Network Status by clicking the ensuing Network button.
  9. Choose the option to configure DNS manually.
  10. Finally, update your DNS server to by editing your router’s configuration.
  11. After that, select the OK button.

Your smart TV will need to be restarted once it has successfully reconnected to the new DNS server. However, if a lack of network connectivity caused the problem, you can now return to your Samsung TizenOS TV and launch the Paramount Plus app to find that it is functioning normally once more.

4. Restart Your Router

The issue is often not with your TV or the Paramount app but with your local Wi-Fi network.

Instead of spending time troubleshooting each possible network issue, it may be simpler to restart the entire network and see whether it solves the problem. To ensure optimal network performance this process should be performed at least once a month to ensure optimal network performance.

Before continuing, ensure that no one else is actively using the internet in the house. During the reboot procedure,  internet access will be lost for approximately five minutes.

  1. Turn off your modem and router by pulling the power plug.
  2. Don’t bother plugging them for the next minute and a half.
  3. Connect the power cables again.
  4. Wait a few minutes to allow the modem and router to power up fully.
  5. Try launching the Paramount Plus app once your TV is connected to your home network. This is also an excellent opportunity to retest your network speeds if they were low the first time. 

However, while restarting your router may improve your speeds temporarily, it will only solve some network performance issues.

5. Update Your Samsung TV Firmware

Like app upgrades, firmware updates can resolve many issues with your TV apps.

  1. To access the smart hub on a Samsung TV, press the Home button on the remote.
  2. To access the smart hub’s configuration page, select Settings.
  3. A new tab labeled “Software Update” will appear.
  4. Do the necessary updates right now by selecting the appropriate button.
  5. Hold off until the download is complete.
  6. Just follow the on-screen prompts to finish updating.

Once the firmware has been updated, you can try the Paramount app again.

Clear Your Paramount Plus App Cache

6. Clear Your Paramount Plus App Cache

Samsung TVs have a cache-clearing feature that saves you from reinstalling the app.

  1. To access the smart hub on a Samsung TV, press the Home button on the remote.
  2. To access the smart hub’s configuration page, select Settings.
  3. Choose the “Apps” menu item.
  4. Select the Programs Installed on Your System option
  5. The Paramount Plus app should be chosen.
  6. To clear your cache, go to your browser’s settings.
  7. To verify, please press OK.

7. Reinstall the Paramount Plus App

Most app problems may be fixed by clearing the cache, but a complete reinstall is sometimes necessary. For example, you’ll have to uninstall the software and then reinstall it to achieve your goal.

Look for your Paramount Plus channel on the Samsung TV’s Home screen. Select the gear icon in the upper right corner of the screen, then go to Apps. Select the Paramount Plus app afterward, and hit the Delete button. To delete twice, click the Delete button.

After that, you should power down your Samsung TV and then power it back up again. Then, to reinstall Paramount Plus, head back to the Apps menu. You should immediately start playing some videos to test it out. 

Paramount Plus: Reinstalling the App

  1. Use the Samsung TV’s home button to enter the main menu.
  2. Choose Applications from the option that appears.
  3. In the Apps menu, tap the Search button. 
  4. If you want to find Paramount Plus, type it in the search bar.
  5. The Install button must be pressed.

Login information from the previous installation will not be retained, so enter it again now.

8. Turn Off Your VPN

If you don’t have a VPN, you can skip this step. The vast majority of video-related apps and streaming providers actively prevent VPN usage. For example, Paramount Plus has successfully blocked VPNs, so you won’t be able to see their content if you use one. Disabling the VPN and retrying the connection is the quickest approach to check this.

Try Paramount Plus on Another Device

9. Try Paramount Plus on Another Device

First, see whether you can access Paramount from your computer or another device on the network. If Paramount Plus functions on your other devices except for your TV, getting in touch with Samsung assistance is necessary. However, if you cannot access Paramount Plus on any of your devices, the issue may lie with your Paramount Plus account or the Paramount servers.

10. Check Paramount Plus Server Status

Downdetector can be used to see if other people in your region are experiencing difficulties with Paramount Plus. In most cases, problems with Paramount may be promptly and locally fixed. If Downdetector has not answered your question, it’s time to call Paramount Plus customer service. 

11. Create a New Paramount Plus Profile

Create a new account and profile. However, this solution is only effective if the program can be launched from the home screen. In the meantime, you should attempt other solutions if your program keeps crashing.

  1. Turn on your Samsung TV and use the Paramount Plus app.
  2. A profile picture option will appear in the lower-left corner of the screen; click it.
  3. Proceed to Add Profile.
  4. Type in a new name for your profile.
  5. Choose “Save My Profile.”

Choose this new profile when requested, and try playing a video. If this solves the problem, you can stick with the new profile or get in touch with Paramount’s support team to have them look into your previous one.

Factory Reset Your TV

12. Factory Reset Your TV

Try resetting everything to factory settings if nothing else has worked.

  1. Using the Home button on the remote, navigate to Settings> General> Reset to return your Samsung TV to its factory settings.
  2. Type in the four-digit PIN (in this case, “0000”). Your TV will power off, then back up to the configuration menu.
  3. You may easily reset the TV’s security code with the remote if you’ve forgotten it.
  4. Pressing the remote’s buttons in the order shown while the TV is on will reset the PIN to “0000.”

Samsung TV Paramount Plus Not Installing

If Paramount Plus does not install on your Samsung TV, the issue is likely due to a cache corruption or technical error. A Cold Boot, Hard Reset, or Both will be required to resolve this issue.

To perform a Cold reboot, press and hold the power button for five to ten seconds if Paramount Plus is not installed and your Samsung TV is not turning on. Once the Samsung TV has finished restarting, you can relaunch Paramount Plus and resume your TV using the app.

If you’re still having trouble installing Paramount Plus on your Samsung Smart TV, try performing a Hard Reset. If you use a router, make sure it’s fully turned on. A Samsung Smart TV. Connect to the internet via your WiFi network.

Try relaunching the Paramount Plus app to see if it functions normally or if any other problems persist. Streaming content from Paramount Plus requires a minimum connection speed of 5Mbps, so it’s also a good idea to check your connection speed. Your Samsung Smart TV may also benefit from a power cycle. First, the Samsung TV and the router must be turned off. Then, reconnect both to reboot.

Samsung TV Paramount Plus Not Playing/Not Loading

Samsung TV Paramount Plus Not Playing/Not Loading

If you want Paramount Plus content to load and play on your Samsung Smart TV, you may do so by following the procedures mentioned below.

  1. Paramount Plus Home Page should be visited first if Paramount Plus is not playing or loading on your Samsung TV. Then, to access the configuration menu, use the gear icon. 
  2. To proceed, select the option to unregister your gadget. Then, deregister your Samsung Smart TV by choosing and confirming your choice with OK.
  3. Then, launch the Paramount Plus app and sign in with your account details. Then, try again accessing the Paramount Plus App. To further improve your experience, you may also update all. 
  4. Choose the Samsung TV’s main menu to accomplish this. Next, check out these available software options.
  5. The next step is to click the gear icon. Follow this link to the Updates page. Next, navigate the App Store, find the Paramount Plus app, and choose the Update button.

Samsung TV Paramount Plus Error Something Went Wrong

If Paramount Plus is malfunctioning and you get an error message, you may learn more about the cause of the problem by looking up the specific error code and then fixing the issue with the above steps provided. Also, ensure no antivirus programs are installed that might prevent you from watching your favorite shows online.

Samsung TV Paramount Plus Black Screen

If you’re attempting to watch a video stream but get a blank screen, your ad blocker is likely to blame. If your Samsung TV Paramount Plus is malfunctioning and displaying a black screen, ad-blocking software must be removed or disabled before any video streaming may begin. 

A fast internet connection and enough bandwidth for streaming are other essentials. Close the Paramount Plus App, reset the page, and try loading the app again.

Samsung TV Paramount Plus Black Screen

Samsung TV Paramount Plus Won’t Download App

Make sure your Samsung TV is compatible with the app if you’re having trouble downloading or using the Paramount Plus app. In addition, ensure that the Paramount Plus version you’re using is up-to-date.

Ensure that your TV is updated to the most recent software as well. If the Paramount Plus Android app isn’t downloading, you may stop the download with the power button and start it again.

In addition, ensure that your Samsung Smart TV has enough storage space. The Google Play Store Cache may be deleted with other unnecessary data. Also, check your internet connection to ensure it is consistent and does not drop or slow down.

Try installing the app once again after restarting your Samsung Smart TV. Make sure you get the Paramount Plus app from a reputable source like the Play Store, the App Store, or the Roku Channel Store when installing it on your device.

Samsung TV Paramount Plus is Not Showing Up

Installing the latest software update for your Samsung Smart TV should fix any issues with the Paramount Plus app not appearing or functioning. To access the Samsung Smart TV’s menu, press the menu button on the remote. To access support, go to Settings first. Select Support> Software Update. Select Update Now.

Samsung TV Paramount Plus Not Showing Up

Paramount Plus App not streaming content or live TV

  1. Put your ad blocker away
  2. Disable tracking protection.
  3. Make sure that you are connected to the internet.
  4. Verify all the linked gadgets

Samsung TV Paramount Plus Error Code

If you’re having trouble streaming your favorite episodes and movies on your Samsung TV and you get the Paramount Plus error codes, you can fix the various difficulties by looking up the meanings of the codes and then following the provided solutions. For example, try closing the Paramount Plus App, refreshing the page, and reloading it if you see error codes 1106, 6999, 3002, or 6290.

Hopefully, we have been able to solve your problem with paramount plus not working on Samsung TV. If your Samsung Smart TV is compatible with the Paramount Plus app, you can use the app without any issues. Check the compatibility of your TV and internet connection before you use the app. When necessary, reset and restart the TV. Contact Samsung Service if you experience any further problems.


How do I clear the cache on Paramount Plus on Samsung Smart TV?

-Launch your Samsung TV by powering it on and hitting the Home button on the remote.
-To manage your device’s storage, head to the Settings menu, then click Device Care> Manage Storage.
-Pick the program you want to use to delete temporary files.
-To clear your cache, go to View> Show Details.
-When you’re finished, click the Close button.

How do you update a Samsung Smart TV?

When your TV is connected to the internet, you can automatically deploy software updates while you watch TV. Auto Update is also turned on by default after setup if you accept the Smart Hub terms and conditions. Select the Support option from the Settings menu. Automatic updates may be disabled or enabled by going to Software Update and then selecting the appropriate option. Keep in mind that most TVs get feature upgrades for around two years. 

Does Paramount Plus work on all TVs?

You may download the Paramount app on any modern TV device. Paramount Plus is available in the Apple TV app store, as well as on Android TV and the Amazon Fire TV Stick, unless you live in the region where Paramount Plus is available.

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